Remove the double subscribe button on pop up form

Technical Q&A

Topic summary

  • Issue: A website pop-up form shows two “Subscribe” buttons; the bottom one can’t be removed by the site owner.

  • Context: The store uses the Shopify Expanse theme. A screenshot is provided showing the duplicated buttons, which is central to understanding the problem.

  • Latest update: Another participant requested the store URL to investigate further. No troubleshooting steps or fixes have been shared yet.

  • Status: Unresolved and pending additional information.

  • Next steps: The original poster needs to share the store URL so others can diagnose whether the issue stems from theme settings, customizations, or app conflicts.

Summarized with AI on December 22. AI used: gpt-5.
1

I have a pop up on my website and it seems there are 2 subscribe buttons and can’t remove the bottom one. Does anyone have any insight on how to do this?

courtney_0-1723494357745.png
courtney_0-1723494357745.png985×677 194 KB

2

I’m not sure what feedback you need, but the website is using the EXPANSE theme.

3

Hi @courtney_43

Please share your store URL