Hi @HansErik ,
Tried again and still failed, something went wrong.
Sorry, I cannot support you in this case.
Topic summary
A store owner wants to modify filter behavior so that when a user selects one option within a filter category (like “Merke”), all other options in that same category become hidden until the selected filter is removed. Currently, multiple options remain visible and selectable even after one is chosen.
Key Points:
- The desired functionality should apply to all filter categories, not just one specific category
- One respondent confirmed this requires custom coding and recommended hiring a developer
- Another user offered to help and requested collaborator access to implement the changes
Current Status:
- The discussion has stalled due to persistent technical issues with sending/accepting collaborator invitations
- Multiple attempts to grant access have failed with error messages
- The helper suggested contacting Shopify support chat to resolve the access problem
- The issue remains unresolved and the conversation is ongoing
Shopify told me that you need to ask the support chat…
I removed both the user and the role now. Maybe you can try one last time to send a request?
1 Like
Hi @HansErik ,
I tried and still the same error, seems the error is still there only with your store.
Let me try again soon
Weird thing is that I get your request, and I can accept it.
Maybe ask chat support?
Does not work now either?
And you are not able to log in either?