The new problem? Every single product we tag on instagram shows our vendor’s in the details about the item. We are a small clothing boutique and we don’t want our vendors or brands showing to an audience this big. How do we remove this other than going through all 250 items and delete them vendors o…

We went through all our products and removed the brand and put in “undisclosed” or let it default to our store name. We now put the vendor in the “tags” for our needs. It was too much for us to do all the products, so we’re only doing the new products with “vendors in the tags”. We’re still a 1…

Any updates on this? I’m about to close my shopify over this. Making us look bad for business when we mark the products up for resale.

Any answer found to this problem? I have spent hours trying to figure out how to hide our private vendors from the instagram shop.

we do the same renove vendors tag but no way ! we still have name brand problems in instagram’s shops, if someone here at shopify can make a tutorial on how the update to facebook and instagram resolve this bad commercial idea to put vendors names on instagram shops, can be greatz !!

Yeah Ive been struggling for months. SHOPIFY WONT HELP. WORST SERVICE EVER. I’m looking at changing providers because shopify isn’t it.

For your vendor names to not show, you will have to remove all brands-vendors from your products. There is no work around. For our own reporting, we put vendors in the the “tags” section so we can do our brand customized reports. To date, Shopify has not come back with an alternative.

Yeah, this is ridiculous. I have 1,000’s of products and the only way to solve this problem is to go into each and everyone, and then remove the vendor name!? Not only is that is a massive amount of work to do. I don’t see how this would even work for me because I do consignment and wholesale, so it…

Please let me know where you switch to. Because I’m done with them. The issue hasn’t been resolved and I’ve emailed them for 4 months without any resolution.

<a name="p-459500-omg-guys-after-sooooo-many-emails-back-and-forth-i-finally-got-the-brand-removed-from-my-shop-shopify-ended-up-being-of-no-help-at-all-but-metafacebook-marketplace-team-is-how-i-got-this-issue-fixed-i-started-a-live-support-chat-and-after-getting-the-person-to-understand-the-massive-issue-i-was-having-and-sending-screenshots-i-was-able-to-get-the-person-to-go-to-their-internal-team-see-follow-up-email-below-1" class="anchor" href="#p-459500-omg-guys-after-sooooo-many-emails-back-and-forth-i-finally-got-the-brand-removed-from-my-shop-shopify-ended-up-being-of-no-help-at-all-but-metafacebook-marketplace-team-is-how-i-got-this-issue-fixed-i-started-a-live-support-chat-and-after-getting-the-person-to-understand-the-massive-issue-i-was-having-and-sending-screenshots-i-was-able-to-get-the-person-to-go-to-their-internal-team-see-follow-up-email-below-1" aria-label="Heading link"> OMG guys, after sooooo many emails back and forth, I finally got the brand removed from my shop!!! Shopify ended up being of no help at all, but Meta/Facebook Marketplace Team is how I got this issue fixed. I started a live support chat and after getting the person to understand the massive issue I …

Removing "brands" from instagram shopping

Shopify Discussion

ShopLG July 18, 2022, 3:03pm 2

Agreed, this is a big problem and we have unchecked ‘show vendor’ on shopify so why are the vendors showing on Instagram?

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Removing "brands" from instagram shopping

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