Removing number of ratings from Loox reviews

Shopify Apps
,

Topic summary

Goal: Hide the “number of reviews” text while keeping the star rating visible on a product page using the Loox Product Reviews Widget.

  • Initial advice: A participant suggested this could be done with a small custom code change.
  • Latest update (from Loox team): Custom code in the theme will not work because the widget is rendered inside an iFrame (an embedded frame that isolates content from the page’s CSS/JS).
  • Offered solution: Loox can remove the review count on their end. Users should contact Loox support to request this change.

Outcome: A clear path exists—reach out to Loox support to hide the review count. No theme coding required.
Status: Effectively resolved pending user contacting support; no further open questions noted.

Summarized with AI on January 1. AI used: gpt-5.
1

Is it possible to hide the number of reviews and only show the stars on my product page?

I want to hide the 16 reviews text
I want to hide the 16 reviews text1086Ă—376 181 KB

1 Like
2

Hello @Serginho1 ,

There is a small custom coding required to do that.

If you need any assistance, please, let me know.

Best regards,
Anastasia

3

Hey,
Rotem from the Loox team here :slightly_smiling_face:

I can see you are using our Product Reviews Widget. Since our widgets are presented using iFrames, custom coding will not be effective in this case. However, we can simply remove the review count from our backend.

Please feel free to contact our support team with your request, and we will be happy to assist you!