Hi, I’m hoping someone can help as I’ve been banging my head against a wall today on this one! I’m managing a Shopify store with the legacy sales channels into a FB catalog, there is a data feed source called Shopify Legacy app, it contains 40 expired products and I can’t remove the products or th…

Hi Everyone, I’ve managed to remove the Legacy Data Feed by deleting my FB commerce account and creating a new commerce account. The outdated products have now gone. There are some risks associated with this so check before you do this. However, the situation is fixed for me now and the new commerc…

Hi! I’m a Shopify/FB user, too. I’m looking at the Shopify Legacy app in Facebook, and I’m planning on removing it, since it’s obsolete and I’ve set up the new Facebook app through Shopify. I’ll tell you the steps I’m taking, and I’m hoping this helps you out - In FB’s Business Integrations, Select…

We are having the same issue. I have spoken with both shopify and facebook and no one seems to have an answer or can figure out how to delete it.

Hi Yani, Thanks for this. The Shopify Legacy App has been removed in removed in Business Integrations back in 2019, unfortunately no luck in removing the associated data source in catalog manager. Did it work for you? Rich

Nothing unfortunately, shopify says it’s a facebook issue, facebook says it can’t be removed.

Having the same issue. Tried deleting the feed from every page that let me delete it, but it keeps showing up. Tried deleting the products individually… They just repopulate…

Hi Everyone, The latest information I have is that the Shopify legacy feed is shared from a Business Manager inside Facebook Ads Manager that is owned by Shopify. So FB helpdesk has said someone needs to go into the Shopify BM account and unshare the feeds to stop them populating our accounts. I h…

Definitely let us know what comes from it. It’s really annoying that you are able to delete other feed sources except for the app portion despite having admin access to the catalog… What would potentially happen if you deleted the catalog inside of Facebook and then set up the Facebook channel ins…

Hey, @Richard_James and everyone. Tira here. I wanted to provide some insight on this. In the Facebook Commerce Manager under the Catalog > data sources section, merchants will see a “Shopify legacy” data source under Apps that cannot be deleted. This happens because the legacy sell on a Facebook…

Hi there! Thanks for the reply. We have over 5K SKUS… do we really have to go manually through each and every one to delete this app? Is there any other work around? Thanks!

Removing 'Shopify Legacy App' data source from my Facebook Catalog

Technical Q&A

Riley-Carlson March 18, 2021, 12:58am 5

Any luck figuring out a solution?

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Removing 'Shopify Legacy App' data source from my Facebook Catalog

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