Request to restore one-tap access to sales breakdowns on Shopify Home (web and iOS). Recent UI changes require more steps to view top-line metrics that were previously visible at a glance, specifically Total vs Online vs POS (point-of-sale) sales.
Old experience (shown via an older POS iPad still on the previous app):
Time range switching was one tap.
Dashboard showed clear, visual metrics with one-tap access to sales breakdowns.
New experience:
Time range switching now takes two taps.
The Reports button lacks useful visual summaries.
Key data appears in a long, scrolling table that’s hard to scan.
No obvious sales-channel breakdown (Total vs Online vs POS) on Home.
Additional context: The Reports area is described as cumbersome—better for data “nerds” than typical store owners—and in need of overhaul.
Artifacts: Two comparative screenshots (old vs new analytics) are central to understanding the differences.
Status/outcome: No resolution or workaround provided. The request is to reinstate one-click access to sales-channel breakdowns and more glanceable Home analytics; user asks if a hidden path exists if the feature still remains.
Summarized with AI on December 31.
AI used: gpt-5.
The changes to the home area online and in the iOS apps have created endless tapping/clicking to get important top-line info that used to be available at a glance. For example, we used to have one-tap access to Total sales vs Online sales vs POS sales.
Can we bring this back?
Sorry if we’re missing something basic here but the Reports area is unnecessarily painful for a variety of reasons - it needs a total overhaul sorry. Great if you’re a data nerd, terrible if you’re a normal business owner.
Hope that makes sense, much appreciated. Cheers, Ben
