Request to Cancel Subscription and Monthly Fees

Accounting & Taxes
1

Dear Shopify Support Team,

I am reaching out to request the cancellation of my Shopify subscription, as I no longer use the service. Unfortunately, I seem to have missed the deadline for canceling, and the system is not allowing me to complete the cancellation for some reason.

Could you please assist me in canceling my subscription and stopping further monthly charges? I would appreciate any assistance in resolving this matter.

Thank you for your help.

Best regards, Tom.

2

@LakasVarazs Hi , Shopify subscription cancel , log into your Shopify admin, go to Settings > Plan, and select Deactivate Store. If you’re unable to access this option or face any issues, I’d recommend contacting Shopify Support directly, as they can assist you with any technical restrictions and ensure the cancellation is processed.