Request to Enable Automatic Payments for Cross-Border Orders in Shopify Collective

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1

Hello everyone,

I hope you’re doing well. I’m encountering an issue with Shopify Collective that I’m hoping someone here can help clarify.

Background:

  • We’ve had several suppliers decline to sell through Collective because automatic payments for cross-border orders aren’t currently enabled.
  • Recent tariff changes make Collective a crucial channel for getting products to international customers.
  • When suppliers see “payment on hold” or manual invoicing, they often decide against participating.

Question:
Is there a way to activate automatic payments for international orders within Shopify Collective? If not, does anyone know of a timeline or workaround to ensure suppliers get paid immediately—even when shipping outside our home country?

I’d appreciate any guidance from Shopify staff or fellow merchants who have navigated this before. Your insights on how to streamline payment flow for cross-border sales would be incredibly helpful.

Thank you in advance for any advice or pointers.

2

Shopify collective support auto payment anything only if its a domestic order, and most cross border orders see as “payment on hold” due to currency, tax or duty complexities. Sadly there isn’t a native option available that allows you to enable auto-payments for international orders yet. Shopify is aware of this issue and has been working to improve the cross-border functionality of Collective, though they haven’t shared a public timeline for this work to be completed. As for a solution – perhaps manual invoicing, clear agreements and payment terms with your suppliers but in the very least a stop on the spam. It’s not ideal, but it’ll build trust and automated intervention will get better for international stuff within Collective in the future.