Request to update split-shipping compatibility status for Dianxiaomi (店小秘)

Hi Shopify team,
I’m writing on behalf of 店小秘, currently listed as incompatible with split shipping in checkout per https://help.shopify.com/en/manual/checkout-settings/split-shipping
Our app has been updated to fully support the Fulfillment Order model. Specifically:

We consume the fulfillment_orders/order_routing_complete webhook
All fulfillment creation calls use fulfillment_order_id (not the legacy order-scoped endpoint)
We’ve tested split-shipping scenarios across multiple locations (store: [ssnrkf-mf.myshopify.com], order: 6705793368135)

Could you please re-evaluate our compatibility status and remove the warning shown to merchants?
App Client ID: 46c00539e15a1adade55cc16b6dfbd24
App listing URL: Dianxiaomi(店小秘) - ERP software for Chinese seller service | Shopify App Store
Thanks

Hey @zhurouge

This is a legit request but you’re posting it in the wrong place to get it actioned. This is a public community forum, mostly merchants and partners, and the team that maintains the split shipping compatibility list doesn’t monitor or action requests from here.

For a compatibility re-evaluation like this, you need to go through Partner channels directly. Open a ticket via your Partner Dashboard requesting the compatibility status review, and include exactly what you put here. That’s the documentation the review team actually needs. You’ll also get faster, more relevant engagement posting on community.shopify.dev where Shopify staff and dev relations are active, they can often route compatibility questions to the right internal team or tell you the exact process to get the warning removed.

Best,
Moeed

Hey @zhurouge This is a request to Shopify , not a question with a technical answer the resolution would be for Shopify to re evaluate and Update the app’s compatibility Status in the partner Dashboard – which only Shopify Staff can do . so don’t forget to like and mark as solution on it