Requesting shop brand assets - Internal Server Error

Topic summary

  • Core issue: Requests to the Storefront API for brand assets consistently return HTTP 500 (Internal Server Error) with no error details when authenticated using a delegate access token in the Shopify-Storefront-Private-Token header.

  • Query details: The GraphQL query targets shop.brand.logo.image and requests url, height, and width. The code snippet is central to reproducing the problem.

  • Authentication context: A delegate access token is being used via the Shopify-Storefront-Private-Token header; no alternative auth methods or scopes are discussed.

  • Confirmation/impact: Another participant reports the same 500 error and asks if a fix exists, indicating the issue is reproducible for multiple users.

  • Status and open questions: No solution, workaround, or root cause has been identified. The thread remains unresolved, with unanswered questions about whether this is a platform-side problem, a permissions/scopes issue, or a misconfiguration.

Summarized with AI on February 3. AI used: gpt-5.

I am getting the same error. Did anyone manage to find a solution?