Required Phone number for local pickups

Technical Q&A

Topic summary

A merchant is frustrated that Shopify no longer allows requiring phone numbers specifically for local pickup orders after checkout.liquid was removed from all plans.

The core issue:

  • Shopify supports SMS notifications and pickup alerts, but lacks a native way to make the phone number field mandatory for local pickup
  • Unlike the shipping address phone field (which can be required), the pickup phone field cannot be enforced

Question posed:
The user asks if anyone has found a workaround to require phone numbers for local pickup without using third-party apps, or if they’re missing an existing solution.

Note: The latter portion of the post appears corrupted or encoded, making some details unclear.

Summarized with AI on November 13. AI used: claude-sonnet-4-5-20250929.
1

Hello!

Ever since Shopify removed checkout.liquid for all plans, it’s incredibly frustrating that we still can’t natively require a phone number for local pickup. Shopify supports SMS notifications and pickup alerts, yet there’s no built-in way to make the phone field mandatory for pickup—unlike the shipping address phone field, which can be required.

Does anyone have a smart workaround this without using apps, or am I just missing something?

Thanks in advance!

// Arvid

1 Like
2

Hi @ArvidPL

Only some plans ever had it, basic plans for example did not get it.
Currently shopify Plus stores can make custom apps to develop custom UI in the checkout process itself.

Non-plus stores should gather this info BEFORE checkout in the product or cart steps and build processes around that.

If you need to explore this process reach out to me for services with theme customizations, or custom apps.
:speaking_head: :postbox: CLICK profile pic on forums for options to connect directly, ALWAYS provide context.