I’ve tried on a few different orders to resend the order confirmation email, either to the customer or to myself, but it always fails to send.
It’s very important that this function is working.
Hi @MarkQ It seems like the issue in your shopify account, so I will recommend you to connect with shopify support as they can provide you the best solution with step by step guide to fix the issue.
Hopefully it will help you. If yes then Please don’t forget hit Like and Mark it as solution!
Best Regards
Sahil
The issue was with our account email address. I don’t know why but I changed it and everything is working again.