Reset password 0

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Topic summary

A user needs help resetting their password.

Solution provided:

  • Navigate to store name → Manage account → Security → Change your password
  • Enter current password and new password twice
  • Click Change password
  • Log in at Shopify login page with new credentials

A link to Shopify’s official password reset guide was shared for additional reference. The issue appears resolved with clear step-by-step instructions.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

I need to reset my password.

1 Like
2

Hi @Taylay82

You can reset your store password by following this instruction:

  1. From your Shopify admin, click your store name.

  2. Click Manage account.

  3. Click Security > Change your password.

  4. The password-reset screen opens. Enter your current password and a new password.

  5. Enter your new password again in the Confirm password field.

  6. Click Change password.

  7. Go to your Shopify login page and log in with your new password.

I hope it helps. For further information, you can check on this Shopify guide : Guideline

Liz