Reset password page missing links and other items

Store Design
1

So I am using the dawn template, and just tested out the reset password feature…when i click on the link in the email it takes me to the reset page but as you can see by the example below the header row navigation links are missing. the password fields don’t have a box around them like you would see on the login page and my quick links and subscriber box is missing. Can anyone shed any light on this? I tried reviewing the login page vs reset password page but couldn’t tell why so much is missing…not having navigation links i could prob deal with but the missing boxing around the fields just makes it all look pretty broken.

Store url rjcraftcreations.com

reset.png
reset.png1162×802 4.42 KB

2

Hi, @jaykav99 !

I appreciate you posting about this.

To confirm, have you made any coding changes to your Dawn theme recently? Or, have you worked with a developer who made changes on your behalf? If so, it’s possible that those coding edits may have caused some changes on your password reset page, so it may be worthwhile to double check the coding snippets that were added.

However, if you haven’t made any coding changes, this may be something that our Design team can help look into further. To get in touch with our team about this, please visit our Help Center via this link, log in to your account, and submit a support request with us there. That way, our team can speak with you about this over live chat, email, or through a callback, to gather more details about the situation you’re experiencing. Then, our Support team can pass this information along to our Design team for a closer investigation.

Since this information should help resolve your query, I’ve marked my reply as the solution to this thread. This should help benefit other users who may be running into a similar issue.

Thanks!

3

Rae I have recently been in contact with the support team and they confirmed a bug…they supplied a fix for the CSS but did not fix the missing navigation links yet. And as far as I know there is 1 other use with the same issue so far.

1 Like
4

Hi, @jaykav99 !

Thanks for following up and letting me know.

Since you’re already in touch with our Support team about this, I recommend following up with our team in your open ticket to ask for more details on resolving the issue you’re having with the navigation. Our team should be able to point you in the right direction with this!

If you know of another user who is experiencing the same problem, please have them reach out to us via our Help Center so that we can take a closer look at their site.

Feel free to let me know if there’s anything else I can help out with!

5

@Rae

I am having the same issue as well. It seems like there’s a pattern to this as some 404 pages doesn’t supply the links as well.

it might be because of the URL structure?

For example

yourstore.myshopify.com/asdasd → 404 page with no links/menu

yourstore.myshopify.com/pages/somebsurl → 404 page with links/menu

1 Like
6

@jaykav99 , @Rae , and For everyone that will encounter this bug.

I have managed to locate the bug by looking into the codes and comparing data for each page.

And I have found that this code:

{%- for link in section.settings.secondary_menu.links -%}

Will not work for :

Because for some reason section.settings.secondary_menu don’t return the link object instead it just returns the menu handle.

I have fixed it by modifying each menu loop that was coded like this:

{%- for link in section.settings.secondary_menu.links -%}

and I changed it to:

{% assign menuname = section.settings.secondary_menu %}
{%- for link in linklists[menuname].links -%}

Note: You need to do this to all link loop.

2 Likes
7

@Leysam ,

Thank you for the effort but at least when it comes to the dawn theme it does not apply…there is no {%- for link in section.settings.secondary_menu.links -%}…I am in communication with Matt in support who confirmed this doesn’t work…its been a month but they say they are working on it and will reply as soon as they have an answer.

8

@jaykav99 Yes because the code was supposed to be just a sample. I have modified my dawn theme so the code might not look exactly like yours

But if you check on your section/header.liquid and find:

{%- for link in section.settings.menu.links -%}

and replace it with:

{% assign menuname = section.settings.menu %}
 {%- for link in linklists[menuname].links -%}

That should fix your problem.

1 Like
9

@Leysam

gotcha I did see that before but it didnt work for me…then I saw i actually had more than one of those lines in the file…changing both did fix the top menu…my quick links are still missing so i bet there is the same issue there.

thank you.

1 Like
10

Hi Jaykav99,

I’m having the same issue with my Dawn 2.0.

I’d really like to fix the missing field borders and can live without the links, for now.

Any chance you’d be willing to provide a copy of the “…fix for the CSS…” that Shopify Support provided?

Thank you, AM.