Restricting shipping to only local deliveries

Payments + Shipping & Fulfilment

Topic summary

A merchant needs to restrict checkout to local delivery only for perishable food products, with a $65 minimum order requirement. The challenge is preventing standard shipping options from appearing at checkout while ensuring only customers within the delivery radius can complete purchases.

Native Shopify Limitations:

  • Standard shipping rates cannot be restricted by postal/zip codes
  • Local delivery must be enabled site-wide for all products
  • Customers outside delivery zones can still checkout if shipping rates exist

Recommended Solutions:

For local-only businesses:

  • Delete all shipping rates in Settings > Shipping and delivery
  • Enable local delivery with $65 minimum order price
  • Ensure products are stocked at the location offering local delivery (critical step)
  • Update checkout language from “shipping” to “delivery”

For mixed product catalogs (perishable + shippable):

  • Create separate shipping profiles: one with local delivery only for perishables, another with both local delivery and standard shipping for non-perishables
  • Match local delivery rates across profiles so items can be checked out together

Third-Party Options:

  • Apps like Intuitive Shipping, ShipRight, or Local Delivery + Pickup offer more granular control
  • ShipRight can hide shipping methods based on cart subtotal thresholds
  • These solutions enable product-specific delivery restrictions and conditional rate display
Summarized with AI on November 5. AI used: claude-sonnet-4-5-20250929.
9

Hey, @Aldana !

This is Summer from the Social Care team at Shopify. Thanks for your question, and welcome to Shopify Community!

What was the desired setup for your delivery? Did you also need to restrict the delivery method to local delivery only, and not allow shipping? If so, based on the screenshot you shared, it looks like shipping has already been disabled; however, local delivery has not been enabled or has not been set up according to the specifications in your cart.

I recommend double-checking your local delivery settings to ensure it is set up accordingly. In your Shopify admin, you can go to Settings > Shipping and delivery > Local delivery and click Manage beside the relevant location. Review the following and adjust if needed:

  1. Has local delivery been enabled for this location, and has the check box This location offers local delivery been checked?
  2. Under Delivery area:
    • If you selected Use postal codes, were you able to enter all the relevant postal codes? Did you enter the 1407 postcode?
    • If you selected Set a delivery radius, have you set the appropriate delivery radius? Is the address you entered at checkout within the radius?
  3. Has the correct Minimum order price been entered? Does it include orders worth $230?
  4. If you enabled conditional pricing, has the correct limit been set and does it include orders worth $230?

In addition to the above, it’s also important to check the inventory and ensure that the products are stocked in the location where local delivery is available. You can follow the steps on this page to view the locations where your products are stocked and adjust if needed.

If you’re expecting to see shipping rates at the checkout and they’re not appearing, it’s likely that your shipping profile has not been set up correctly. If this is the case, you may also check your shipping profile by going to Settings > Shipping and delivery and click Manage rates beside the relevant profile. Review the points below and adjust accordingly.

  1. In the Products section, can you see the product that you added to the cart?
  2. Is the location where the product is stocked listed under the Shipping from section?
  3. Are the appropriate shipping zones added under the Shipping to section? Is Argentina in any of the shipping zones?
  4. If you set priced-based conditions or weight-based conditions, do the details of the product in the cart fulfill these conditions? Is there a shipping rate set up for orders worth $230, and is there a rate for the product weight, plus packaging weight?

Should you need a guide in setting up shipping profiles, you can go over this guide.

If the shipping error still appears after reviewing and adjusting your local delivery settings or shipping profile, the next best course of action is for us to access your admin and investigate. We’re not able to provide account-specific support via the Shopify Community at this time, however, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

I hope this helps! If anything is unclear, please don’t hesitate to respond to this post.