I created an app a year and a half ago. It was submitted, it is on the app store with no issue. I haven’t logged in lately, and i wanted to give the app some updates. But the developer portal looks different, I can’t find anything. I try to edit the app, and it’s as if I never submitted the app before. I wanted to update the app store listing, price, etc. I cannot find any of that. It wants me to resubmit, pay $19. Now it shows “draft”. Yet as i mentioned, it is still on the app store. What am I missing here?
Hi @georgesuco
You’re not missing anything; the Shopify developer portal has changed significantly. Your live app is showing as a “draft” because Shopify has transitioned to a new, modern app configuration system that uses a local shopify.app.toml file and the command-line interface (CLI) to manage settings. Your live app is still running on the old “legacy” system, but the process for updating it has now changed.
For your immediate needs, you can still edit your App Store listing and pricing directly in the Partner Dashboard UI, but the location has moved. In your app’s dashboard, look for the “Distribution” section in the left-hand menu. Underneath it, you will find the pages for your App Store listing and pricing. You do not need the CLI for these specific changes.
The “$19 fee” prompt is appearing because the new system is incorrectly treating your app as a new submission. You should not have to pay to update an existing app; deploying a new version via the CLI is the correct update path.
Hope this helps!
Hey,
If you want to get the better answer regarding Shopify apps then I highly recomend to post this Query to shopify.dev.
Because Shopify.dev especially for the app development related Queries solve.
Thank you for you response and help. I will try what you suggested and post back here. I appreciate it!
Thank you for that. I will do that too.
Hi @georgesuco 
This usually happens when the app listing is still live but your Partner Dashboard now shows a “draft” version because Shopify recently updated the developer portal’s UI and workflow.
Here’s what to check:
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Go to: Partner Dashboard → Apps → look for a tab called “Public Apps” or “Published Apps.”
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The live listing will appear under Published (not in Draft).
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The “draft” you’re seeing is likely a new empty app record created automatically—ignore that one.
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To update your existing listing (price, description, images, etc.), open the Published app → go to App listing → Edit listing.
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If you don’t see the Published tab at all, confirm you’re logging in with the same Partner account that originally submitted the app.
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You shouldn’t need to pay the $19 again unless you’re trying to submit a new public app, not editing the existing one.
If none of those options appear, it’s worth opening a Shopify Partner Support ticket—it’s likely just a UI migration issue on your account.
Hi @georgesuco,
Glad you were able to get to the App Store Listing Edit page!
If you’re not seeing options for editing the listing details, pricing, or availability, that usually means one of two things:
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You’re in the “Overview” tab, not the full listing editor.
Try clicking “App Information” or “Pricing & Availability” in the left-hand menu of your app listing dashboard (if you don’t see a sidebar, look for a small menu icon at the top-left). -
The app is still in draft mode or archived.
If it shows “Draft,” some tabs stay hidden until you click “Resume Submission” or “Reactivate App”. This unlocks the full edit form for description, screenshots, and price tiers.
If possible, could you share (or describe) what the left sidebar or top navigation tabs look like in your screenshot? That will help us point you to the exact button or section.
Hi @georgesuco,
No worries at all — that happens more often than you’d think! 
If your app is showing as Published but you’re not seeing the usual tabs (like Listing, Pricing, or Support info) in the left-hand navigation, it usually means you’re viewing it in the Partner Dashboard → Apps → Overview section instead of the App Listing Editor view.
Here’s what to try next:
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In your Shopify Partner Dashboard, go to Apps → [Your App Name] → Distribution → App listing.
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You should now see the Listing Details, Pricing, Media, and other editable sections.
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If you still don’t see them, double-check that:
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You’re logged in with the same Partner account that originally submitted the listing.
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Your role has the correct permissions (only the app owner or users with “Manage app listings” permission can edit).
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If the tabs still don’t appear even after that, it’s worth reaching out to Shopify Partner Support and sharing your screenshot with them — sometimes it’s a UI cache glitch or a permissions hiccup on Shopify’s end.
Would you like me to share the direct link format for the App Listing editor so you can jump straight to it?
Hi @georgesuco,
That usually happens if you’re in the Partner Dashboard → Apps → Manage Listing but not in the “Public App” listing editor.
Here’s what to check:
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Make sure you’re logged in to the same Partner account that owns the public listing.
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Go to Partner Dashboard → Apps → (select your app) → App setup → Distribution → App listing.
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If you still only see the “Manage listing” placeholder with no pricing/details, it can mean:
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The app was listed under an older App Store flow (before the dashboard redesign).
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Or your account doesn’t have permission to edit the public listing (e.g., collaborator vs. owner).
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If you’re certain you’re in the right account and still don’t see the fields for pricing, screenshots, or description:
- I recommend contacting Shopify Partner Support directly with the app ID (found in the URL) so they can unlock the listing editor for you.
Sometimes apps created before the recent dashboard updates need Shopify to migrate them to the new listing UI.
I appreciate your help on this. I guess I will need to contact them.
Hi @georgesuco,
You’re welcome! Yes, contacting Shopify Partner Support is the safest way to ensure your listing editor gets unlocked, especially if it’s an older app or dashboard flow.
When you reach out, make sure to include your app ID and a brief description of what you’re seeing — it usually speeds up the process.
Have you checked that you’re logged into the owner account for the app? That’s often the simplest fix before needing support.