Hi,
We recently did a bulk update to ensure all of our products had a ‘product type’ attribute assigned.
We are looking at we export online sales data from Shopify to bulk import it into our physical POS system.
However, the product report (Analytics > Reports > Sales By Product) still has N/A in the product type column for products that do now have a type assigned.
Do Shopify reports not retroactively add attributes to past sales?
Thanks for your help!
Hi El-Mona,
We came across the same issue today. We updated the product type field for a number of products.
However, the “Sales by product” report still shows the old product type value.
The order itself (when you go to any order and append .json to the URL, you will see it) has its own product type value, which is not updated when the actual product type in the product changes.
We think that this is the cause of the issue.
It is really confusing for merchants and is hopefully a known bug.
Hello @El-Mona ,
I am John from Report Pundit, a reporting and analytics app with more than 500 five-star reviews.
If you are still looking for a solution then Report Pundit can fetch data for the changes that are made to the vendor and product name, tags, type, etc in the sales level reports.
Our team has experience in creating custom reports for more than 10k customers. Contact us at support@reportpundit.com or our live chat support team for help.
Thanks,
John
Hi, @El-Mona
My name is Denis and I’m one of the developers of the Advanced Reports app.
With our app you can get Sales by Actual Product type that products have right now:
Please feel free to contact me via support@omegacommerce.com if you have additional questions.
