Return labels

Topic summary

A user is looking for a report showing issued return postage labels, ideally with status information indicating whether items were actually returned.

Current Limitation:

  • Return labels are excluded from Shopify’s standard shipping label reports.

Suggested Solutions:

  • For Shopify Advanced or Shopify Plus users: Create a custom report in the Analytics section to track this information.
  • Alternative option: Use a third-party reporting app to capture return label data.

The discussion remains open with no built-in native solution available for tracking return labels in standard Shopify plans.

Summarized with AI on November 8. AI used: claude-sonnet-4-5-20250929.

Hi, @Sandib . I’ve taken a look through our shipping label reports, but based on the information in this guide, return labels are excluded. If you can’t find a report in the Analytics section of your Shopify admin that includes this, I’d recommend using a third party reporting app. If you are on the Shopify Advanced or Shopify Plus plans you may be able to add this information to a custom report as well.