Hello, I have a dutch shopify store and just set up customer accounts and self service returns. I noticed the return reasons a customer can select are in english instead of dutch. Can i change this? [returnreasons.png]

Hey @Cmeer this is possible but need to add this code in Locale file. Basically Locale file is responsible to translate the text in Shopify. To do this you need to go each locale file and paste the block or section code where you want. Then you have to write in all the languages you want. It maybe D…

Hi Qasim, Thank you for your help! I had a look at the locale files at the webshop theme > edit code but can’t seem to find sentences like ‘Changed my mind’.

Hello! No i did not find a solultion. Someone from the forum did take a look. You can view the code of the theme (webshop > 3 dots beside theme name > edit code) in there are files with translations (locale), but the sentences we are looking for are not there. I think those lines are baked into th…

Heyy! Thanks for answering! The “Edit code” > “Locales” folder shows the same content as the “Translate & Adapt” app—in fact, the app pulls text from that code. And what you see there is for the old customer accounts. So that’s definitely not the way to correct it. I contacted support, and it was …

Return reasons are in the wrong language

Payments + Shipping & Fulfilment

1600MetersAbove April 15, 2025, 12:32pm 4

Heyy! Same problem. Did you manage to fix this?

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Return reasons are in the wrong language

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