Is it possible to revert my store’s inventory to the counts I had earlier today? I accidentally let a 3PL service manage the store’s inventory, and now everything is showing as zero. This has since been updated, but my inventory is still showing as nothing in stock.
Topic summary
Request to revert store inventory to earlier counts after an accidental integration with a 3PL (third‑party logistics) service set all stock levels to zero. Although the external setup was updated afterward, the store still displays no inventory in stock.
- Core issue: Restore prior inventory levels from earlier today or undo the 3PL-driven overwrite.
- Context: A 3PL inventory sync likely overwrote on‑hand quantities across products.
- Impact: Store currently shows everything as out of stock.
No solutions or steps provided yet; no confirmations of rollback capabilities or restore points. Discussion remains open.
Key open needs:
- Whether an inventory rollback/snapshot to a specific time is possible.
- Guidance to resync correct counts (e.g., from a master source) and clear any stale data if applicable.
- Verification if propagation delays or caching could be preventing updated counts from appearing.