I am having the same issue. My sales are so terrible right now and I just don’t see any other reason. My traffic is still the same. Just 1 sale today when I can get anywhere from 15-20 sales a day usually. I sell toys, so sales should be picking up not dropping off a cliff
On this day last year, I sold $500 and today just $20. Yesterday wasn’t great either with just $175 in sales when last year on the same day it was $800. I can go hours or even half a day without a single sale. During primetime hours at that. Then I will receive 2-3 within an hour if I am lucky. Seems odd like checkout is not working sometimes and then it works in bursts because that is how my sales come in.
This is especially interesting as I doubled my ad spend for this entire year and the numbers have shown. As July was my biggest month ever, but now this month will more than likely come in at below last years total sales for October.
Currently I am running a sale which has resulted in add to carts and even checkout, but no conversions. My conversion rate used to be around 3% and now its down to 1% and teetering towards less than a percent. Supposedly a 37% decline compared to last month.
Why couldn’t they release this OPC during the summer instead? That way if it ruined any of us, we had time to move websites to another provider before the busy shopping season starts.
It’s also a little suspect that plus accounts have the option to go back to 3 page checkout. That means the ability is there, but Shopify says no to us.
I used to love shopify, but the first nail in the coffin was when they charged me for USPS label underpayments in July this year that they said I owed. Amounting to $800 to which they said I owed and wouldn’t budge. Not until I opened a thread here did an army of people reply having the same fraudulent charges. To which shopify finally acknowledged there was an issue. Had we not banded together would our money have been gone?
That is exactly how I feel in regards to this OPC. They are saying that there is no issue just as before with the USPS charges.