Hello,
Since the recent change to the one page checkout we no longer receive abandoned carts, prior to this we were getting quite a few to be able to try and recover. I have tested this multiple times on different devices, including both mobile and desktop, but since you enter your contact details and payment details on the same page it is not registering the abandoned cart.
I really like the concept of the one page checkout but is there any way to still get abandoned carts this way? I have checked all the settings etc and everything is turned on for marketing automations.
Thanks,
Oli