Ride Theme Is Filtering Collections - How can I turn this off?

Hello,

I am setting up a Ride theme, I have products but the page automatically adds filters which for some reason block the products. There is a button to remove all filters and then the products show up. How can I remove this default filtering? I was able to uncheck the box for enable filtering and enable sorting. Thanks so much!

This has to be a common issue? Nobody has experienced it?