You can add your shop name as a vendor to your products, then use “Retail sales by product vendor” report. I think that should work.
Topic summary
A clothing store owner uses Shopify POS and collects alteration payments from customers, which are passed directly to a local tailor—generating no profit for the business.
Problem:
- Alteration payments currently appear in sales figures, distorting actual revenue metrics
- Owner seeks to either exclude alterations from sales reports or prevent them from affecting overall sales data
Solution Provided:
- Add the shop name as a vendor to products
- Use the “Retail sales by product vendor” report to filter and view sales excluding alterations
Status: Resolved—the original poster confirmed the solution worked for their needs.