Hi, for some reason when I select a different currency, certain currencies like EUR does not reflect that the product is on sale, so it appears like the product is full price for that currency. Any idea?
Store: https://artisticnotebook.com
Topic summary
Users reported that sale prices were not displaying when customers switched to certain currencies, particularly EUR. The products appeared at full price instead of showing the discounted amount, even though the sale pricing worked correctly in USD.
Solution identified:
- Navigate to Settings → Markets
- Select “Preferences” for markets using EUR
- Uncheck the “hide compare-at prices” box
Outcome:
Multiple users confirmed this fix resolved the issue immediately. One user noted that Shopify customer service was unable to provide this solution even after a 2-hour chat session.
The discussion is resolved with a working solution.
1 Like
Same problem here. in $ it shows up on the collection page but in Euro it does not show at all not even at checkout.
Hey, go to “Markets” in settings and select “Preferences” for the markets with EUR countries and uncheck the “hide compare-at prices” box.
5 Likes
Thank you a lot! I was asking to shopify customer service and after almost 2 hours of chatting they wasn’t able to tell me this thing! It works perfect now!
1 Like
Thank you a lot!
wow thanks!! i almost gave up fixing it!