Hi,** @EnviroShop **!
Are you using an app, such as Oberlo, to configure your store’s products? If so, Oberlo for example has an auto-update feature for pricing, where product pricing will change in accordance to their supplier’s pricing automatically. On Oberlo, this can be deactivated by going to Settings > Auto updates, and under the When the costs changes setting heading, select Do Nothing. You can read more about this process on our Oberlo Help Center here.
If you aren’t using Oberlo however, but are using another third-party app that manages your products, you can also double check within the third-party app itself to see if there is a similar auto-update pricing feature too. If the app doesn’t have such features, it might be that the app’s coding is interfering with how your product pricing is meant to function. If you or a developer working on your store have made any code changes recently to your theme, the newly added code may also be the cause of this issue.
Have you also contacted our Shopify support team, for further help on this? I recommend doing so if you haven’t already, so that our team can investigate your account from our end. We aren’t able to do this via the Community Forums at this stage, but you can reach out to our live support team via our help centre here. Once you’ve logged in to your store on our help centre, type in your question or the topic you need help with. After that, you should see the Get Support heading at the very bottom of the page, and you can click Continue to start a support request. From there, our support team can assist with your query and, if needed, work alongside our technical team to troubleshoot further.