Hi everyone!
I’d love to hear your insights and suggestions on how to boost sales on our store, alyasabaya.com. We currently have 100+ daily website visitors, but none are converting into buyers. Do you see any issues, or do you have suggestions on what we could improve? Thank you!
Hi @xSon
For looking in to improving your store’s conversion rate, here are some reasons that tend to be problems for store owners:
Check nothing’s broken
Checking for bugs is something you can do immediately to rule it out as a possibility if you haven’t done so already. Try going through your checkout process on both desktop as well as mobile, and test each payment method. Make sure there’s nothing broken, or anything that would impede your users from being able to complete the purchase.
Dig in to your data reports
Try looking at your purchase conversion rates for different products, different referral sources, and different date ranges. I would also check the conversion rates for different products. How different products behave can vary greatly from store to store, and in some cases some of your products may behave differently from others which may give you ideas on what do to. Where the user is located geographically might be a good thing to check as well.
Try using a session recording app
If the cause continues to be unclear with the information you have right now, the next step would be to start gathering evidence. MIDA seems to be a popular session recording app with positive reviews and a free plan available. With session recording you can see WHAT your customers are doing, however it may not be immediately obvious WHY they are doing it. If the session recordings by itself gives a clear idea of the problem - great. In my experience they help, but it lacks a lot of context on why your customers are behaving the way they are.
Gather customer feedback
To understand WHY your customers are abandoning the checkout process, it is very helpful to gather feedback from them directly. Survey apps like Gojiberry have cart abandon surveys that can help, however they tend to get very few responses - users who are thinking to leave your website are not very motivated to fill out a survey.
Alternatively, you can try adding a customer support live chat widget to your website using apps like Gorgias. It’s extra work on your end to respond to help requests, however it is a great source of customer feedback. When your customers are asking questions like “do you support this payment method?”, “do you ship to our location?”, or “does your product have this feature?” - they are telling you their needs and concerns. Based on that feedback, you can develop some ideas on what may be preventing that final purchase conversion step. Not to mention - good customer support is an important part of giving your customers a great user experience.
I hope these ideas help you find the cause of your problems! Your customers seem interested in your products, and I hope fixing this bottleneck gives you a big boost!
Hi @xSon ,
I took a look at alyasabaya.com, and it’s clear you’ve built something with care. The good news? If you’re getting consistent traffic, you’re halfway there. The challenge now is figuring out what’s causing that disconnect between interest and purchase. Here are some thoughts that may help:
Homepage & product page improvements
Stronger first impression: Try using a short, bold headline or tagline above the fold. It should clarify your niche and unique vibe in one glance.
Refine product messaging: A lot of visitors decide emotionally. Make sure your product descriptions focus not just on specs, but how it makes people feel, confident, elegant, bold.
Visual hierarchy: On mobile, your product pages may feel image-heavy but text-light. Consider rebalancing so key benefits or shipping policies aren’t buried too far down.
Trust signals that convert
Add a “Why Shop With Us” section (icons + short text work well): fast shipping, local fulfilment, secure payments, etc.
Include customer reviews if you have any, even one or two can make a difference.
Make your return/refund policy super clear (preferably linked from product pages or sticky footer).
Post-click journey
Even if your site looks great, the post-click experience can silently kill conversions.
I’d suggest:
Install session replay tools like Lucky Orange or MIDA to watch real user sessions. Are they hesitating on a step? Dropping off at checkout?
Add a live chat widget: sometimes, people are just one question away from buying.
Set up abandoned checkout flows like emails, popups, or even SMS reminders can bring people back.
Boost sales with smart tools
If you’re looking to gently increase AOV and make the post-purchase journey more seamless:
BiDeal Volume Discount App: helps you create bundles and quantity breaks, which is perfect for fashion/lifestyle brands where “mix and match” buying is common.
ParcelPanel Order Tracking + Returns & Exchanges: these help reassure buyers post-purchase by offering branded tracking pages and a simple returns process, which builds long-term trust and reduces “Where’s my order?” support.
Final Tip: Run a small test with a highly targeted audience (for example Meta ads to women 18–35 interested in modest wear or Islamic fashion) and drive them to a product landing page, not your homepage. Then measure bounce, ATC (Add to Cart), and conversion. You’ll learn a lot fast.
Let us know how you go, happy to offer more tailored help if you share what you’ve tried so far.
If this helps, please mark it as a solution so others can benefit too!
Hi @xSon
Welcome to Shopify Community! 
I took some time to check out your storefront, and here are a few things I think you’ve done quite well:
The store layout is clean, clear, and makes it easy to navigate through collections and explore products.
The overall structure is neat and thoughtfully arranged.
The “Sale” badges on individual products are highlighted with eye-catching colors.
You’ve included social media links for Facebook and Instagram.
However, alongside these strengths, I also noticed that your store seems to be lacking a bit of trust.
While there is a review section, even for best-selling products, I couldn’t find any actual reviews. You should consider sending emails to past customers, offering them a suitable discount in exchange for writing a product review.
Although your store has social media channels (Facebook & Instagram), the engagement levels (likes/comments) are quite low. You might want to consider running advertisements to build brand awareness and drive more sales through these channels.
To make the store appear more active and trustworthy, you could use a Sale Pop-up feature to display notifications like “Lydia just purchased Product A.” Our Avada Boost Sale and Trust Badges app can support you with this feature.
Consider running ads to increase traffic and engagement. Make sure to target the right audience segments to get the best results from your campaigns.
Additionally, if you’re thinking of running cross-sell or upsell promotions, you can use our two apps:
AOVai Free Gift – helps you set up promotions like Buy X Get Y.
AOVai Bundle – helps you offer volume-based discounts (the more customers buy, the more they save).
You can easily find both apps on the Shopify App Store.
Thank you so much!
Best,
Lydia
Solid notes from others here, but I’ll be honest- the challenge you’re facing probably won’t be fixed by a few plugin installs or UI tweaks.
When you’ve got consistent traffic but low conversion, that usually points to a deeper alignment issue: what people see vs. what they feel when they land. Your site can look great and still fail to communicate trust, intent, and value at a glance.
I’ve helped a lot of small brands make the jump from “nice storefront” to “real business,” and it always starts with clarity, not code.
Also saw a few people suggest running ads. That can help, but only if it’s done strategically. Throwing ad spend at an unoptimized funnel just burns cash. If you’re not pairing creative, targeting, and post-click experience properly, you’re basically paying for traffic to leave faster.
If you’d like, I can give you a quick audit on messaging and flow so you can see what’s really costing you conversions, before you spend another dime on ads.
Happy to help — this stuff is fixable once you know where to look!
Honestly, I looked at your store: it’s really clean and nicely built; you don’t get that cheap feeling. But you can work on a variety of things, like social proof, you need to show that other people are actually buying your product (reviews, counters, etc.).
Most importantly, I feel you need to work on the personal touch in your story, your brand identity, your “About Us” page to tell a compelling story so people feel connected. You can obviously use tactics like bundles, sales, urgency, etc.