Shopify has stopped charging sales tax on orders that originate in the state of Michigan - which is where I have nexus. Shopify has always consistently done this and I have never had any issues with this feature. I have not changed anything and still have all of the applicable sections “checked”. I have no idea why this would have happened. Can anyone help with this? Thanks.
Topic summary
Problem: Shopify stopped charging sales tax on Michigan-origin orders, even though the merchant has Michigan nexus (i.e., a tax-collection obligation in the state).
Context: Tax collection had previously worked consistently. The merchant reports no changes to settings and says all applicable tax settings remain enabled.
Impact: Risk of uncollected Michigan sales tax on recent orders.
Request: Guidance on why this stopped and how to restore proper tax charging.
Status: No diagnosis or solution provided yet; issue remains open with no responses.
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