Hi @printee123
Usually, Shopify app will load after your store has fully loaded so it will works after your store load only. You can contact app developer so they can enable install load for the app to make it load same as your store.
Topic summary
A user is experiencing a delay (30 seconds to 1 minute) before discount codes apply to products created through product configuration apps that allow custom text on t-shirts.
Root cause identified:
- The discount code is set to apply to all categories
- Products created by the configuration apps aren’t immediately added to the user’s inventory
- The product only gets assigned to its respective category 30-60 seconds after being added to cart
Suggested solution:
- Contact the app developer to enable “install load” functionality, which would make the app load at the same time as the store rather than after the store fully loads
- This should allow the discount to apply immediately instead of after the delay