Is there any update on this issue? I have a class today, and the logistics are proving difficult(impossible and a poor customer experience). We need a resolution soon! If not I will be looking to alternative service provider.
Topic summary
Shopify POS (point of sale) on iOS removed the native “Save cart” button and replaced it with “Save as draft order,” adding multiple steps and limiting in-POS editing, re-saving, and deletion. Merchants report slower checkout, higher error risk, and the need to manage/deletes drafts via the web admin. Use cases like multi-day carts and event checkouts are heavily impacted.
Merchants request reinstating “Save cart” or offering both options. Several note the feature is still advertised for POS Pro and allege a paid feature was removed without notice; some mention broader issues (e.g., price override, tile sizing, multi-currency, POS tax handling) and consider switching providers.
Shopify support acknowledges the feedback and escalated it to developers but provides no ETA. One user cites help docs implying drafts are the intended replacement.
Workarounds: edit a draft, then tap the trash icon and choose Save to re-save; delete via Admin > Orders > Drafts or check out a zero-balance order (metrics impact).
Third‑party option: Yagi POS Cart Helper app adds “Save Cart”/“View Saved Cart” tiles; 14‑day trial then $5/month. Users report it retains discounts, supports location-specific carts, offers gift card balance checks, and responsive support. Others object to needing a paid app.
Status: Unresolved; requests for restoring native “Save cart” remain open.
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