Hi there. Could you please explain to me why I am now having inventory problems as a result of using the draft order, and then sending to POS to pay? If I have reserved an item, and then send to POS to pay, it looks as if I have sold the item twice - one stays in the ‘unavailable’ column when I pull up the adjustment history, and one goes to committed. Therefore, if I only had one on hand in the first place - my available inventory is now -1, which is wrong.
Topic summary
Main issue: The POS “Save Cart” feature was removed from POS Lite and migrated under the DraftOrders API; staff says it remains available on POS Pro, but multiple merchants report it is missing and only “Save as draft” exists, adding 3–5 steps and slowing checkout in busy stores.
Shopify’s explanation: Migration to DraftOrders API aims to improve pre‑checkout workflows. Merchants on Lite should use Draft Orders or upgrade to Pro for Save/Send Cart. Staff forwarded feedback and advised contacting Retail Support via the POS app; no long‑term roadmap shared.
Merchant concerns: Reported downgrades, lack of notice, and increased friction (customer info required, finding drafts). Some view this as a paywall (e.g., POS Pro $89/month, mentions of $299/month overall) and are considering switching POS systems.
Inventory issue: Reserving items then sending to POS can cause negative stock. Staff clarified reserve moves inventory to “Unavailable”; selling on POS reduces stock—avoid reserving if sending to POS, use timers or adjust quantities.
Workarounds: Third‑party app “Yagi POS Cart Helper” re‑adds Save Cart/View Saved Carts tiles; retains discounts, supports location‑based sharing; $5/month after 14‑day trial. Demo GIF and positive user feedback included.
Status: Unresolved. Key questions remain about native Save Cart availability on Pro and future workflow changes.
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