If you’re sending an order to POS for payment, then you wouldn’t need to reserve the item. When you reserve an item, the item is moved into the Unavailable inventory so that it can’t be purchased by another customer. However, since you’ve also sold one unit through POS, then that creates a negative inventory. If you’d like to learn more, then we’ve got a guide on that here: Reserve items.
That being said, if you’ve set a timer on the reserved product, then it should correct the negative inventory once the timer expires. However, if you didn’t set a timer on the product being reserved, then you can move it out of the Unavailable inventory by managing inventory quantities.
If you have any other questions on this topic, then don’t hesitate to let us know.
I understand the frustration of Shopify removing the “Save cart” function without giving notice and forcing us to move to draft orders, which introduces inconvenience as you mentioned.
To bring back the “Save cart” functionality, I have developed an app for Shopify POS recently, which you can utilize back the “Save cart” and “View saved carts” tiles like previously. (I understand the app subscription is an added expense to your store, I try keep it as low as I can to maintain the app’s server expenses)
The app name is Yagi POS Cart Helper (https://apps.shopify.com/yagi-pos-cart-helper ), the app comes with a 14 days free trial which you can give it a try. (I am happy to extend it if you need more time, or let me know if you are testing it on a development store)
After installing the app, you can then add the “Save Cart” and “View Saved Cart” tiles in your Shopify POS, and you can save cart and view cart easily as before. The saved cart is also viewable by another POS device, as long as they share the same location.
Here’s a demo video on how it works:
Hope this can help!
Regards,
Axel Kee (developer of the Yagi POS Cart Helper app)
(Sorry in advance for the spam if people have seen me post this on the other save cart threads, just cross-posting in the interest of maximal visibility for other frustrated vendors). I wanted to signal boost a third party app that brings back Save Cart! We’ve just downloaded the Yagi POS Cart Helper app today. It allows you to add “save cart” and “view cart” titles to the POS home screen, and they function just as we need (you don’t need to add a customer name and info, and if you add discount codes, it’ll retain them upon retrieval). It was very easy to install and set up the tiles on our POS home screen. When we had an issue with the carts saving across all locations instead of the location of that iPad, I emailed the developer Axel and he fixed it right away. It’s been working exactly as we need! It’s a 14-day free trial then $5 a month after that. Also has a check gift card balance function (haven’t had opportunity to test that yet but am hopeful). Highly recommend!!
