Multiple Shopify store owners are experiencing identical suspicious activity: abandoned carts from “John Doe” using the email asdfasdf@asdf.com (or variations), with high-value orders ($500-$630) and shipping addresses that are government buildings, embassies, or landmarks like the White House.
Pattern & Frequency:
Suspected Purpose:
Proposed Solutions:
Community Concern:
Multiple users are frustrated by lack of Shopify response, as the bot activity skews analytics. The issue remains ongoing with no official resolution.
I have had a few abandoned carts in the last month or so with a high dollar amount. The customer uses asdfasdf@asdf.com as their email with a random address and goes by John Doe.
What are they looking for? Is there anyway to block them?
This is the information I could find via Shopify’s analytics.
They are now on their third abandoned cart of the day. Two this morning, one late evening.
I’ve received several of the same abandon carts from this same email with random addresses and high value amounts. Not taking it seriously unless a purchase goes through and id need to make sure it’s not a scammer.
I too have gotten 3 abandoned carts with the same info as you. All 3 with very high dollar amounts.
I came looking for an answer. Everything I’ve found so far has been it’s spam.
I’m having the same issue. I do find it concerning. I have the same questions of how to prevent any mischief.
I similarly have gotten about 12 abandoned checkouts from this email since before Christmas
Ive had seve of the same amount and same emailasdfasdf@asdf.com this has been going on for months now for me. I’d love to know how to block them or report them.
I also have an abandoned cart with this name and email address. I looked at asdf.com and its super weird. What would the purpose of this be?
Same for me, same email address. My shop is in French and most of my customers are in France, I don’t sell in the USA.
I have also had a few of these - 3 today and 1 on the 27/12. All for a similar $500 amount and all with different postal addresses (which are all government buildings when I searched them.) My assumption is it is a scam as people may email them asking if they can help in any way? But I actually doubt the email address works, so I have absolutely no idea what they are doing. Super strange and a bit concerning!
Same here, he is trying since few days with same exact amount of $629.83. One of the common thing I noticed among all his try, he uses address that either shows Capital building of the city, he used Whitehouse as delivery address 
, then State secretary office etc.
AND I just found this Shopify v John Doe… I wonder if this is the same person.
https://www.courtlistener.com/docket/67886513/1/shopify-inc-v-john-doe-1/
Ditto for us. Five abandoned carts since Dec 26. John Doe asdfasdf@asdf.com Same items every time. Same amount. Different shipping addresses. All addresses are government buildings or foreign government agencies.
Same here - 6 or 7 high value abandoned carts in the last couple of weeks. I feel like this is Shopify testing something with a random address / email address
Same thing - many high-value abandoned carts, same fake email, bogus addresses. Not a huge deal, but a bit annoying because we have some automations and other processes around abandoned checkouts, so this is wasting a bit of my time. At first we though this might be google, as in the past they’ve done things like this before, but these don’t seem to have the same feel as those google ones, which all had phone numbers traceable to google.
Same here, name email and government addresses. My search led me to this thread. Very sketchy.
I have 6 abandoned checkouts from this email, gradually increasing. $1300 in September, $1400 in December, $1500 x4 in the same day in January. I have tried to find rhyme or reason in the selections but it’s a mix of brands. I have also wondered if it’s related to ADA scams but the items all have their photos correctly labeled. I’d love to know what Shopify is doing with this many flags against the same account.
I have had the same.
it’s annoying that nobody from Shopify is responding.
anyway Rachel, I have opened the app via Shopify called Frsud Judge. Which is virtually free.
i then went in to it and set up a deny list. Add the value such as email and name. So the asdf email and name John Doe. This should deny any further access.
I did it last night and as of yet no further abandoned orders. Only time will tell.
Hope this helps
Please see my reply to Rachel
