Subject: Reporting Egidraft.com – Non-delivery & no response
Hello,
I ordered from egidraft.com (Shopify store) on April 20, paid full amount for order #3319, but never received the items or any shipping/tracking info. They promised shipment by May 18 and refund by May 27–30, but I got nothing and they no longer respond to my emails. I believe this is fraudulent behavior.
I would really like to get my money back or the shirts that I ordered, but no one is answering me. If this is possible, I ask for justice. If I was deceived, then what? Should I keep quiet?
You are right not to keep quiet about this. Since egidraft.com is unresponsive and hasn’t fulfilled your order #3319 or processed the promised refund, your best course of action is to immediately initiate a chargeback with your bank or credit card company, providing all order details and communication. Additionally, report the fraudulent behavior to Shopify Support and relevant consumer protection agencies (like the FTC or BBB) to seek justice and prevent others from being scammed.