Scam emails

Topic summary

A Shopify expert reports that their clients are frequently receiving fraudulent emails claiming to be from Shopify. These scam messages appear to be store activation or deactivation notices that impersonate official Shopify communications.

Key concern: Clients are being targeted with phishing attempts that mimic legitimate Shopify administrative emails.

Status: The issue remains unresolved with no solutions or preventive measures discussed yet. The expert is seeking guidance on how to address this problem affecting multiple clients.

Summarized with AI on November 5. AI used: claude-sonnet-4-5-20250929.

Hello I’m a Shopify expert my clients complain a lot of receiving store deactivation email from Shopify are they real?