No nothing and won’t be receiving anything I’m sure
Topic summary
Multiple customers report purchasing Scandinavian retreat chairs from “Allopia Brand,” a retailer operating through what appeared to be Shopify, only to have the website disappear after payment.
Common Issues:
- Orders placed but tracking links now broken
- Website no longer accessible (“link broken” error)
- Confirmation emails received from store+90178781463@t.shopifyemail.com
- No responses to customer support emails sent to support@alliopiabrand.com
- Orders placed ranging from 4 days to 3+ weeks ago
Key Developments:
- One user (Helenab20) successfully received a refund after requesting cancellation immediately after ordering, describing the company as “courteous and professional”
- However, most other customers report complete silence despite multiple email attempts
- The website was reportedly created in 2024 and has since been taken down
Recommended Actions:
- Report the merchant through Shopify’s official reporting tool: shopify.com/legal/tools/report-an-issue/report-a-merchant
- Contact banks to dispute charges and attempt chargebacks
Status: Unresolved for most participants; consensus among affected customers is that this appears to be a scam operation.