Hi! I’ve been receiving some emails from this email address below regarding my store, possibly being shut down. I was wondering if that’s legit or if it is a scam. They’ve messaged me a couple of times from the same email address but different names. I’m guessing it’s a scam, but I also want to be c…

@kleberms77 @Kaelceramic @Purplepoemcraft @Tr3ClothingLLC We have been alerted to fraudulent emails falsely claiming to raise security or technical concerns about your Shopify store. Like you mentioned, the safest course of action is to report this email to our safety team. In the meantime, plea…

Hi there @tempy2000 and @KristineDianne . Thanks for taking the time to reach out to the Shopify Commuity with your questions around these emails you’ve been receiving regarding your theme. My name is Imogen. It’s good to meet you! I can tell you that the email being used is not an official Shopify…

hi ive had the same email pushing me to contact someone they sent a link for, if i dont use them they cant close my account can they ? i dont want to fall for a scam.

Hey @jo-christie . Thanks for reaching out. Would you happen to share the contents of the email that you have received? And, if possible let us know what the sender’s email address is? This information will allow us to assist you accordingly and help us determine whether the email may be a phishin…

hi yes of course please see below Dear Store Owner, We have identified the use of an unlicensed theme on your Shopify store, which breaches Shopify’s terms of service. This violation could lead to serious consequences, including the potential closure of your store. To protect your business and ens…

Hey, @jo-christie . Thanks for the quick response. Could you forward this email to our Safety team ( Safety@shopify.com ) to allow us to review? With that being said, I would suggest not responding to this email further as this may be a phishing attempt. Let me know if you have any questions.

hi ok thank you for letting me know and yes i will do

I recently got a similar email from “ shopifycomplianceboard.uk @gmail.com”

Dear Merchant, We have detected a serious violation of our license code policy on your Shopify store, and immediate action is required to avoid severe consequences. Operating without a valid license code is a clear breach of Section 9.4 of our terms of service, and failure to rectify this situatio…

hi i forwarded mine to shopify and they confirmed its not them and it is a scam dont email them and pay i nearly did till i saw this forum its defo a scam

I got this one as well [IMG_3732.png] [IMG_3733.png] [IMG_3734.png]

Scam? Or legit

Shopify Discussion

jo-christie July 8, 2024, 7:16pm 8

ok thank you for letting me know and yes i will do

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Scam? Or legit

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