Multiple users report being scammed by aurelleandbloom.com, a Shopify-hosted site that allegedly auto-enrolls customers in an undisclosed $30/month “VIP membership” through hidden terms of service.
Common complaints include:
Unauthorized recurring charges ($90+ reported in one case)
No customer service response via email, phone, or contact forms
Orders delayed 30+ days, shipping from China despite appearing US-based
No verifiable company information (address, social media, or history)
Site established late 2024 with aggressive holiday social media advertising
Actions taken:
Users successfully disputed charges through credit card companies (American Express confirmed one refund)
Customers blocking the merchant on their cards
One phone number shared in an attached image
Unresolved issues:
No response from Shopify team despite direct mentions
Another similar site (“patriotprosnetwork”) allegedly running the same scheme since summer 2024
Original orders remain undelivered with no shipping updates
The discussion remains open with users seeking Shopify’s intervention to remove the fraudulent merchant.
Summarized with AI on October 31.
AI used: claude-sonnet-4-5-20250929.
PLEASE BE AWARE, SHOPIFY CONTINUES TO HOST THIS SCAM SITE ON THIS PLATFORM!!!
AURELLEANDBLOOM.COM IS A SHELL SCAM SITE THAT USES HIDDEN “TERMS OF SERVICE” DETAILS TO AUTOMATICALLY ENROLL YOU IN A $30/MONTH “VIP MEMBERSHIP” SUBSCRIPTION…
NO CUSTOMER SUPPORT PHONE NUMBERS (ALL NUMBERS LISTED GOES STRAIGHT TO VOICEMAIL)
NO COMPANY ADDRESS
NO COMPANY SOCIAL MEDIA
NO COMPANY HISTORY (ESTABLISHED IN LATE 2024)
RECENT HUGE HOLIDAY SOCIAL MEDIA ADS (THEY GOT ME FROM INSTAGRAM…)
SO FAR I’VE BEEN CHARGE $90+ TOTAL WITHOUT A SINGLE RESPONSE OR SHIPPING UPDATE…
Totally a scam. I am currently on the phone with my cc company once I realized they auto enrolled me in some VIP membership I did not sign up for nor authorize. I’m also still waiting on my original order to arrive (been 30 days) that I thought was coming from the US only to find out it’s actually arriving from China. Can’t get a reply from their support e-mail, by phone or even by submitting a contact us form on their “website”.
I noticed the same thing after a holiday purchase. I emailed them but got no response. I called Am Ex and they credited my card. I blocked the company on my card, too.