Seal Subscriptions bug - Variants change resets the Selling Plan

Retired Boards Appdev Subscriptions
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1

I have sent this query to Seal Subscriptions but thought I’d try my luck here.

I have set up my subscription rule with two Selling Plans ( send every ‘2 weeks’ or send ‘monthly’) for a product that has two variant options which the customer selects from a drop down, as per the image below.

The customer is likely to first select their selling plan, and then select their variants - BUT there is a bug in that when the variants are changed the selling plan goes back to the default option of ‘2 weeks’.

This is a) not good for UX and b) a customer could miss the change and end up with the wrong order.

Does anyone have a fix or any ideas? TIA

One better but not perfect idea would be to switch around the selections so the customer is choosing their variants first, but I don’t know how to do this.

Screen Shot 2021-04-13 at 4.14.30 pm.png
Screen Shot 2021-04-13 at 4.14.30 pm.png400×368 13.8 KB

2 Likes
2

Hey SGMM,

I want to apologize for not getting back to you about this in a timely manner.

If this problem is still relevant to you, can I ask that you submit this question again? (with information about your current situation)

Sincerely,
J-ROM

3

Same here. I can capture the selling_plan ID in JS, but then I would need to duplicate the logic from price.liquidin JS and replace the calculated text value.

Can someone look at this again?