Search & discovery items not showing

Store Design
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Topic summary

Issue: Products manually added via Shopify’s Search & Discovery app are not appearing in the “Koop samen met” (Buy together) section on product pages using the Dawn theme. The section renders on the page but shows no items.

Context:

  • User linked 1–2 complementary products per item via Search & Discovery.
  • Example page provided; products are confirmed in stock and available.
  • Dawn theme is in use; no theme code changes mentioned.
  • Shopify Support misunderstood the issue as variant-related; AI advice about stock/availability didn’t help.

Evidence:

  • Screenshots show the side section present but empty, and app settings (in Dutch) where products were linked.
  • No errors or warnings reported; no code snippets.

Status: Unresolved. No working solution or acknowledged cause identified in the thread.

Open questions:

  • Whether additional theme settings or block configuration are required for the “Buy together” block to surface manual picks.
  • If the section relies on automatic recommendations rather than the manual associations set in Search & Discovery.
  • Whether publishing/availability settings or sales channel configuration might block display despite being in stock.
Summarized with AI on December 22. AI used: gpt-5.
1

I’ve added some products via the search & discovery section on Shopify. I’ve also succesfully added the section to my product page. Here is an example page:

Wildes Land soep voor katten | Peony Pets

I’m talking about the section next to the product where it says “Koop samen met”, so I’m not talking about the products at the bottom of the page.

image
image1641×902 132 KB

As you can see on the picture, the section is there, but the products that I have linked to it, are not showing up there.

I want to use this section for products that belong together, so only 1 or 2 should be able to show up here.

image
image1699×626 52.5 KB

I have tried adding this example through the Search & discovery but it’s not showing on my page.

(sorry it’s all in dutch). I’m using Dawn theme. I’ve also tried asking Shopify Support, but they didn’t seem to understand my question, they thought I was talking about variants… I’ve also tried asking AI support and it says that products only show up if they are in stock, if they are available,… And they are. So I don’t know how to fix it.

2

You have some CSS code which hides this product card:

Original:

Screenshot 2025-12-23 at 2.06.24 AM
Screenshot 2025-12-23 at 2.06.24 AM1096×446 96.2 KB

Code removed:

Screenshot 2025-12-23 at 2.06.38 AM
Screenshot 2025-12-23 at 2.06.38 AM1096×446 94.8 KB

Looks like there is some custom code to power these color swatches (and reveal product cards) in assets/card-product-variant-selection-custom.js but it does not pay attention to these areas.

Fixing this is probably too complex to do via forum. I you want to hire me to do it, direct message me here in the forum.