I’m struggling w/ Search and Discovery. I have created a filter based on tags, grouped every tag into a dozen groups total. Now on the page, I’m seeing tag which were not available to categorize.
Empire Theme
Issue: Tag-based filters in Shopify’s Search & Discovery app are showing unexpected tags on the storefront, despite the merchant grouping all intended tags into roughly a dozen groups.
Context: Using the Empire theme. Filters were configured by tags, with the expectation that only grouped/categorized tags would appear to shoppers.
Symptom: The storefront filter UI displays tags that were not available to categorize in the Search & Discovery interface. Two attached screenshots illustrate the unwanted tags appearing in the live filters (images are central to understanding which tags show up).
Status: No solution or cause identified yet; the post is a request for troubleshooting guidance. Open/ongoing with key need to understand why non-categorized tags are surfacing and how to restrict visible filters to only the defined tag groups.