I’m seeking advice and coaching to improve my online store. I have had no luck on sales and would love to get some feedback to improve!
Hey @albertogalindo !
Could you share your store link?
I noticed your concern about struggling with sales, and I totally get how frustrating that can be. Running an online store isn’t just about setting it up—it’s about making sure everything is optimized to attract and convert visitors into paying customers. Since you’re looking for feedback, let’s break it down into key areas that might be affecting your store’s performance and how you can improve them.
1. Store Design & User Experience (UX)
First impressions matter. If your website doesn’t look professional, loads too slowly, or is confusing to navigate, customers will leave.
- Check your homepage – Is it clear what you’re selling within the first 5 seconds? Does it have a strong call-to-action (CTA)?
- Navigation & layout – Keep your menu simple, with clear categories. A cluttered store confuses buyers.
- Mobile optimization – Around 70% of Shopify traffic comes from mobile. Test your store on different devices to make sure everything looks clean and works smoothly.
If you share your store link, I can take a quick look and give you specific feedback!
2. Product Pages & Trust Signals
Your product pages should sell for you by answering customer questions and removing doubts.
- High-quality images – Multiple angles, zoom feature, and lifestyle shots make a difference.
- Detailed descriptions – Don’t just list features; explain the benefits. Why should someone buy your product?
- Reviews & testimonials – Social proof builds trust. If you don’t have reviews yet, offer a discount in exchange for honest feedback from early customers.
3. Pricing & Offers
Sometimes, a lack of sales isn’t about traffic—it’s about your pricing strategy.
- Competitor check – Are your prices competitive? Too high can scare buyers away, but too low can make people doubt quality.
- Urgency & scarcity – Limited-time discounts or bundle deals can push buyers to act now.
4. Traffic & Marketing
Even the best store won’t make sales if people don’t know about it.
- Check your traffic stats (via Shopify Analytics) – Are you getting visitors? If not, your marketing efforts need work.
- Social media marketing – Instagram, TikTok, and Facebook are huge for eCommerce. Post engaging content, not just product ads.
- Run targeted ads – If your store is new, paid ads (Facebook/Google) help drive traffic faster.
5. Checkout Process & Payment Methods
A complicated checkout can kill sales at the last step.
- Enable guest checkout – Many people abandon carts when forced to create an account.
- Offer multiple payment options – Credit cards, PayPal, Apple Pay, etc. make it easier for buyers.
If you’re open to sharing your store link, I’d be happy to check it out and give more personalized feedback!
If you need any other assistance, feel free to ask, and I will try my best to support you.
Best regards,
Daisy.