Seeking Advice on Boosting Sales for My Handmade Clothing Business

Hello everyone,

I’m passionate about creating handmade clothes and have been promoting my business through TikTok, Instagram, and even ads on Snapchat. Despite my efforts, I haven’t made any sales yet, and I’m feeling a bit lost.

I’d love your insights on what I might be doing wrong or areas I could improve. Here’s my website: SewChic4U.com. Any feedback or advice would be greatly appreciated!

Thank you!

Hello @SewChic4U , congrats on launching the new store!
I’m Tracy from BON Loyalty, the top-rated Shopify loyalty app.

I understand how you feel as you try hard but don’t get any sales. It can be frustrating, but with a few adjustments, you can get things on track.

From a customer’s perspective, the area that needs the most attention is your products. I don’t mean your products aren’t good, but you need to understand who you’re competing with. For the same price, customers can easily shop from big retailers like Amazon or Shein, which offer extensive options, fast shipping, and built-in trust. To attract buyers to your new store, you’ll need to show why your products are different or better. Right now, it’s hard for customers to justify buying from a brand-new store that they are unfamiliar with.

Another key factor is how you present your products. In the fashion industry, product images make all the difference. Customers want to see how your clothes fit on different body types, how they look in real-life settings, and whether they make people feel iconic, stylish, or comfortable. If your products are intended for daily wear, emphasize that they’re comfortable for everyday use. You’ll want to invest time in creating high-quality product images to showcase the value and style of your clothing.

For your website design, here are a few quick improvements you can make to give it a more professional look:

  1. Replace the logo with a high-resolution version – The current one appears broken, which hurts the store’s credibility.
  2. Optimize your hero banner – This is the first thing customers see, and it should grab their attention immediately.
    • Make sure the hero banner fits within one scroll for maximum impact.
    • The current banners are too generic; consider using high-quality, eye-catching images with a clear value proposition (e.g., “New Arrivals,” “Trendy Outfits for Fall”).
    • Use action-oriented CTAs like “Shop Now” or “Explore” to encourage engagement. Highlight any sales, new arrivals, or bestsellers.

Lastly, for startups like yours, focus on social selling to get those first few orders. Leverage social media platforms, post consistently, and engage with your audience. Once you get some customers, offer small incentives in exchange for reviews—these reviews will act as trust signals for future buyers on your website.

You’re off to a great start, and with a bit of tweaking, I believe you’ll see better results. Keep going—you’ve got this!

If you find these suggestions helpful for you, please let me know by giving BON Loyalty a ‘LIKE’ or marking it as a ‘SOLUTION’. :blush:

Best,

Tracy from the BON Loyalty team

Hi there,

I checked your website and here are some suggestions to help improve your website’s conversion rate:

  1. While your products are great, the presentation on your landing page is a bit basic. Consider adding a slider with at least 2 slides. Make sure to use mobile-responsive banners since most customers shop via their phones.

  2. Categorize your products into clear sections to make it easier for customers to browse and navigate your store.

  3. There’s no About Us page. Many customers like to learn about the brand before purchasing. Designing an engaging About Us page could build trust.

  4. Add an FAQ page to address common questions and reduce buyer hesitation before they place an order.

  5. Remove the “Powered by Shopify” branding from your footer for a more professional look.

  6. Capture high-quality product images, ideally with a light grey background, to showcase your products better.

  7. While pink might be your favorite color, consider adding two complementary color combinations for more balance. You could try incorporating a shade of black with the pink.

  8. Update your logo to a more minimalistic design. Currently, your brand name isn’t easily visible on the logo.

  9. Use creative elements across your site to make it visually appealing and engaging.

  10. Consider loyalty apps or discount programs to reward and incentivize repeat customers.

These are just a few suggestions to enhance your website’s user experience and conversion rate. Feel free to reach out if you need any help with improving your website’s UX or design!

Best regards,

Looks like your page is a bit average
I would suggest you to use Ai- powered chatbot as a free trial, Based on my experience it will help you further.

Needs more assistance, Just reply and i would love to help you further

Hello @SewChic4U I would suggest you consider adding categories such as the latest arrivals on the homepage so people can actively shop the “freshest” or “trendiest” products on your store. Try to include more images with models wearing or holding the items as that makes it more appealing for potential customers than just plainly putting them there.
Another suggestion which might seem little but you should make your header a sticky one so that it would be easy for customers to navigate through your store.

I hope you find these helpful!

Hi @SewChic4U ,

This is Garcia from PageFly - Shopify Landing Page Builder app. You’re doing a great job with your store. I noticed the clear layout and easy navigation during my visit.

Drawing from my extensive knowledge in eCommerce development and CRO (Conversion Rate Optimization), I’d like to offer a few suggestions to enhance your conversion rates:

STORE DESIGN

1) Make your hero banner more appealing and attractive

The hero banner is pivotal for capturing customer attention immediately. It sets the tone and establishes your brand identity. Include:

  • Engaging Visuals: Use engaging images or videos that clearly depict your product’s applications, especially highlighting its suitability for DIY, construction, etc.

  • Prominent Call-to-Action (CTA): Position a clear CTA, like a ‘Shop Now’ button or a special offer, prominently within the hero banner. Ensure the CTA message is concise and not duplicated within this section and well aligned.

For example:

2) Improve Product Media

In the fashion industry, high-quality product images are crucial. While hiring models isn’t necessary, capturing photos with proper lighting and setup will greatly enhance the appeal of your products to visitors. Clear, well-lit images help build trust and increase the likelihood of conversions.

3) Strengthen your brand message

As a small business, your brand story can inspire visitors to make a purchase. Your message can highlight your designer lineup, a special brand policy for sustainability, or the unique story behind your materials.

Once you’ve crafted your brand message, consider the following:

  • Positioning: Feature your brand message prominently across your store. Ensure it is concise yet impactful, instantly conveying the essence of your brand.
  • Visuals: Incorporate photos and videos that showcase your products in real-life settings, emphasizing their comfort and practicality. These authentic visuals can build trust more effectively than traditional studio images.

Hope my opinions can help you in your journey.

Best regards,

Garcia | PageFly

Hi [email removed]SewChic4U,

Thanks for reaching out to the community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

Congrats on your new store! It has quite enough essential information. However, we can make it even better to get more sales. Here are some of my recommendations to improve customer experience, please kindly check.

1. Add a hero section

The hero section is the first thing visitors see and it sets the tone for the entire experience of your web visitors. It plays a key role in converting more sales from your customers too!

Try to take advantage of this by adding these elements:

  • A high-quality image or video: Create a design that aligns with your brand. Make sure it also has high resolution
  • A compelling headline: It should be your brand’s slogan or key message that highlights your unique selling proposition.
  • A prominent CTA button: Use strong action-oriented language (e.g., “Shop Now,” “Learn More”) and make the button stand out

Here’s a good example:

2. Add a dropdown menu to the ‘Catalog’ on the navigation header

First, I highly recommend grouping your products into sub-categories, such as Top, Bottom, Accessories, etc. Then, add a dropdown menu to the ‘Catalog’ on your header, containing these sub-categories.

It allows users to quickly see a preview and access them directly from the main menu.

Besides, as your site grows, dropdown menus allow you to add more subcategories without cluttering the main navigation.

Take a look at this example:

3. Enhance the footer section

The footer is often overlooked, but it’s a valuable piece that can significantly enhance user experience and boost your website’s effectiveness. Therefore, you can gradually improve your sales.

Some of the elements you can consider adding are:

  • Copyright notice: Clearly state the copyright owner and year.
  • Privacy policy link: Link to your detailed privacy policy.
  • Terms of service link: Link to your terms and conditions.
  • Contact information: Include your address, phone number, and email.
  • Social media icons: Link to your social media profiles.

4. Add an FAQ page

An FAQ page serves multiple purposes such as improving customer experience, reducing customer support load and enhancing SEO. Besides, having an FAQ page can help you address common concerns and questions faster, thus reducing the barriers to purchase.

I suggest exploring MooseDesk, a free Live Chat, FAQ & Helpdesk App. MooseDesk provides auto-reply features during non-business hours, a proactive help center, and a user-friendly widget layout, offering an effective solution to enhance customer support on your platform.

As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.

If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.

Thank you for reading. Wish you a nice day ahead!

MooseDesk - All-in-one Shopify FAQ & Helpdesk App

Hi there, I completely understand the struggle – starting out in the handmade clothing business can be really challenging. I once had a friend who was in a similar position, and she mentioned how transforming her website into more than just a catalogue really helped. For instance, she was inspired by Rooh London; the way they share the story behind every piece, the focus on artisan craftsmanship, and their commitment to sustainable practices really resonated with their audience. It made me realise that showcasing the story behind your designs – the passion, the process, and the little details that make each item unique – can really build a connection with potential customers. Perhaps adding a few personal touches or behind-the-scenes insights on https://sewchic4u.com/ might help create that bond and boost sales. Hope this offers a little food for thought!