Seeking Feedback from Shopify Owners: Enhancing Customer Support & Sales with AI Agents

Hello!

I am one of the co-founders of fine-tuner.ai and new to this community :blush:

We are building AI agents, our most used feature is the Sales Agent, which you can test and play around with here

We got few a requests from Shopify owners, some of them are our clients. We are interested to develop more into this direction, as we see a good fit on both sides.

We’re looking for Shopify owners who would be happy to chat with us about their needs & pains around customer support & sales. We are interested in your expectations and experience.

Our current Sales Assistant currently has:

  • Lead Collection: The Assistant identifies and captures important information from user input, like names, locations, dates, and products. This enables more accurate responses, personalized conversations, and effective lead capture.
  • Vector Database Memory: Upload and store information in a database for context-aware conversations. The Assistant uses this data to provide personalized service, including customer details, past interactions, and product specs.
  • Conversational Memory: Our AI remembers details and tracks the dialogue flow to provide contextual responses. It considers factors like budget and preferences for better product recommendations and advice.
  • Sequential script: Customize a unique series of questions for the chatbot to follow, collecting relevant information and improving conversations.
  • Enhanced Product Recommendations: The Assistant suggests personalized products or services based on user interactions, preferences, and needs, boosting sales and customer satisfaction.
  • No-code setup: fully plug and play via widget, although we also have API option, and maybe Shopify app.

If you would like to talk more about your sales efforts needs & pains as a Shopify owner, please book a call with us hereor if you have any other questions please send me an email at [email removed]