My name is Ren from the Shopify support team and I’m happy to offer some suggestions here. Are you referring to the Google Shopping thumbnail or to the thumbnail that appears whenever your link is shared on social media?
For the Google Shopping thumbnail, only the first variant image of a product will be published to Google Shopping, as Google Shopping will directs a customer directly to that product page. There is a third-party app however that claims to allow you to select the second image for Google Shopping, check it out here.
Follow the steps as outlined below:
1 - From your Shopify admin, go to Online Store > Themes.
2 - Click the Customize button besides the theme that you want to edit.
3 - Once you’re redirected to the theme editor page, click the “Theme settings” tab.
4 - Click the Social media button.
5 - Under the “Social sharing image” area, click the Select image button and either choose an image to use or upload a new image.
6 - Hit Save.
It can take a few days to weeks for these changes to be reflected but you can attempt to speed up that process by refreshing your information using the Facebook Sharing Debugger tool.
I hope that’s what you’re looking for! Let me know if I can help clarify any of the above.
I’m glad you brought this up. The steps above are now outdated as the Brooklyn theme has undergone several revisions since. We have a different method of selecting your social media image now and I’ll detail them below as well as include the full link here.
Steps:1. From your Shopify admin, go to Online Store > Preferences.
Find the Social sharing image section.
To upload a new image, click Add image. To change the existing image, click Edit > Change image.
Select the image from your computer that you want to show on social media.
When a social sharing image is not manually uploaded, then Shopify uses images added to your theme as a fallback. Shopify might use the value of one of the following theme settings:
Header > Logo (preferred)
Theme settings > Checkout > Logo
If the logo’s size doesn’t meet the recommend dimensions or is on a transparent background, then Shopify fills the area with a color from Theme settings > Colors > Background. If this setting isn’t available, then Shopify uses the Theme settings > Checkout > Main content area > Background colour. The following image illustrates a background color being used as padding:
Additionally, Facebook stores images for a number of days before checking for updates, so if you change your social media image, then you’ll want to use the Facebook Sharing Debugger to refresh the information that is saved for your page links.
That should do the trick! Let me know if I can help clarify any of that for you.
How do I select an image I want to display next to my SERP for a specific page? Meaning, on generic search, not shopping or social media sharing. This can’t be something that’s administered in the theme settings, because this will be universal to my website, not my ranking pages.
You’re right, this isn’t something administered in theme settings or otherwise as it’s a function that falls outside of Shopify’s platform. For this reason, I don’t have too much information other than what I can find from third-party sources. It seems that the image is determined entirely by Google’s algorithms and not something you can opt to choose yourself.
Hi Ren, I’d like to know how to get my images to show on the google search results also, I’m using the Showtime theme, there doesn’t seem to be an option. I’ve noticed when I go to my stores page that’s in the Google listing, it takes me to my product page from my Shopify store, and the image is a zoomable .webp image, Google wont be able to get the .jpg from that. And I can’t find anyway to get it to just show the .jpg through Shopify or Showtime theme.
I know the Shopify .jpg is available, because I can click on it and open it in a different tab, do you know how to just show the .jpg image on our product pages?