Selling Counterfeit Shopify Payments

Topic summary

A user discovered a Shopify store selling counterfeit products while using Shopify Payments, questioning whether this practice is now permitted.

Community Response:

Current Status:

  • The original poster already submitted a report weeks ago
  • Expressed concern that Shopify appears to rarely review or act on these reports
  • The issue remains unresolved, with the counterfeit store apparently still active despite the violation
Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.

Shopify Payments now allows counterfeit sale ? (+ no policies on that store)

https://4k9njx-a8.myshopify.com
https://4k9njx-a8.myshopify.com/collections

Can someone tell me if it’s allowed now ?

No, selling counterfeit products is not allowed on Shopify.

HI @strangerecom

You can and you should report that store to

https://www.shopify.com/legal/tools/report-an-issue/report-a-merchant

under Fraud I guess, so that Shopify knows about them and can close them down.

Already did it since weeks, and Shopify doesn’t seem rarely check these reports