Selling Course | Need Help On Market Setup

Shopify Discussion
,
1

Hey Guys,
I am selling a digital course and I am not able to configure Markets in settings.
Shopify says
“Customers won’t be able to check out
You have no options set up for customers to receive their orders. Add shipping, delivery, or pickup options to allow customers to complete checkout.”
I have created a product as a course, integrated this course with the course engine app and inside this course as a product, I selected a digital product.
Since I have a digital product, I cannot setup shipping hence cannot setup shipping rates.

What should I do? I have attached a screenshot from my store for your reference.

Mazher_0-1705009026155.png
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Thanks,
Mazher

2

Hey Mazher,

You can setup a ‘free’ shipping rate and that should resolve the error message you received.

If the product has been marked as a digital product (not requiring shipping), then it won’t show the shipping options at checkout anyways.

https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/setting-up-shipping-rates#create-free-shipping-rates