We currently have a third-party ERP managing our inventory that is not integrated with our shopify store, so we don’t have access to put our stock inventory on Shopify.
We have a process of sending emails to customers that have an item on their order which we will need to order in. We call this a backorder notification.
Currently we’re using a word document with macros to input data into a template and copy/pasting into an email through the shopify order admin, but this takes A LOT of time if there are a lot of orders.
I want an app with a portal, where I can select items within an order that will auto add the variant details to an email template and then email customers directly at the click of a button saying those particular items are on backorder.
Does anyone know of an app that can help? I can’t find one anywhere.