Sender email

My domain is authenticated and my sender email is verified, but notifications still send from store+numbers@t.shopifyemail.com. Please reset the sender email verification.

Webiste houseofblackwood.no

Hi @Patrick59

Try this guide if you haven’t already.

https://help.shopify.com/en/manual/intro-to-shopify/initial-setup/email-rewrites

(post deleted by author)

Hello,

Have you already checked these three configuration points?

  • The sender’s email address must use the same domain as the one used for authentication (for example, if the authenticated domain is houseofblackwood.no, the sender should be info@houseofblackwood.no…).

  • The domain must also have a valid DMARC record.

  • The Shopify email authentication records must be present and have not been modified or deleted in the DNS.

In Shopify store admin, check Settings → Notifications for the sender’s email address. On the DNS side, you can quickly check your domain with a free tool like mxtoolbox and ensure that the required email authentication records are still present.