Danke!
Wo finde ich das genau?
Topic summary
Changing the display “From” name in the Shopify Email app while keeping the same email address. The requester wants it to show “Barbara at company name,” but the app’s “Change sender address” option only allows changing the email address itself.
- A reply states this limitation applies: you can’t change the sender name there.
- Suggested workaround: edit Shopify’s notification templates (the built‑in email templates) to personalize visible text, e.g., in the subject line.
- Follow‑up question: “Danke! Wo finde ich das genau?” (Where exactly can I find that?)
Status: No definitive in‑app method to change the sender name was provided. The workaround (editing notification templates) is proposed, but the thread lacks concrete navigation steps or confirmation it solves the “From” name. Discussion remains open pending guidance on where to access and adjust notification templates.